Thursday, January 19, 2006

It's The Wrong Bradford, Gromit!

My train pain this evening paled into comparison with the poor lady sitting at Bradford-on-Avon train station. Having arrived at Waterloo Eurostar terminal from Guadeloupe via Paris and asked for "the train to Bradford", she was put on the train to a Bradford, just not the Bradford. Worse still, she was then told to go to Bristol where via the legendary Virgin Cross Country and a couple of dodgy changes in Manchester, she might just have reached Bradford at half past midnight. A few clicks on the Nation Rail website demonstrated that going from Bath to London then from Kings Cross northwards would have been quicker and with better fallbacks if there were delays.

I hope she complains and gets both a grovelling apology and compensation.

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